Auto dealer general manager job description
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They also oversee post-repair services such as test driving, vehicle delivery, and other services as may be required.Īs part of their duties, automotive service managers organize programs for auto servicing and repair staff in order to enhance their skills and performance. They build and maintain positive work relationship with customers to create a rapport that fosters patronage and generates revenue for an auto shop.
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In fulfilling their work description, automotive sales managers ensure auto service staff comply with set customer service standards when interacting with clients.
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They also contact clients to notify them of finished repairs, date of next scheduled service and other relevant automotive information. They oversee the inspection of vehicles before and after repairs in order identify faulty components and ensure complete fixing. They also guide and direct the activities of servicing/repair staff to ensure optimal productivity and efficiency.Īs part of their roles, automotive service managers reach out to customers to encourage them to come by their shop for auto repairs. They are responsible for assigning and designating job duties to staff according to their performance and history. Their job description entails supervising automotive personnel and technicians to ensure their services meet the standards of quality set by a company in order to achieve customer satisfaction.Īutomotive service managers oversee the recruiting, orienting, and training of automotive service technicians to ensure a capable repairs unit. What Does an Automotive Service Manager Do?Īutomotive service managers are in charge of coordinating the activities of an auto shop repair department to ensure efficient operations. Automotive service managers provide effective supervision of the activities of technicians to ensure customers get their vehicles fixed on time.Īutomotive Service Manager Job Description Example